Notice for service re-open
Dear Customers,
The system enhancement for online Category II, Category III accounts started from 16Apr, 2021 has now been completed. The new customer online application function and the relevant money pulling function will be resumed from 11Aug, 2021. Thank you for your understanding and continuous support!
HSBC Bank (China) Company Limited
10 August 2021
Adjustment to business arrangement of Zhuhai Sub-branch
Dear Customer,
Due to Covid-19, HSBC Bank (China) Company Limited Zhuhai Sub-branch is temporarily closed from Mon, 02Aug2021 to Mon, 09Aug2021. And will be resumed from Tue, 10Aug2021. Please refer to HSBC China official website and HSBC China WeChat service account for latest information.
During this period, if you have any service needs, you may contact with our 24-hours Customer Service Hotline for more details prior to your visit.
Instead of going into a branch, we highly recommend you to do your banking using the HSBC China WeChat service account (HSBC China customer service), HSBC China mobile banking or HSBC China personal internet banking for convenient financial services. We will always strive to make sure our digital platforms work seamlessly. If you have any further questions, please contact our 24-hours Customer Service Hotline at 95366 (personal banking and small business banking). Or contact with your relationship manager.
Thank you for your understanding and support.
HSBC Bank (China) Company Limited Zhuhai Sub-branch
6 Aug 2021
Adjustment to branch business arrangement
Dear Customer,
Due to Covid-19, HSBC Bank (China) Company Limited Zhuhai Sub-branch will be temporarily closed from Mon, 02 Aug2021 to Fri, 06 Aug2021 until further notice. Please refer to HSBC China official website and HSBC China WeChat service account for latest information.
During this period, if you have any service needs, you may contact with our 24-hours Customer Service Hotline for more details prior to your visit.
Instead of going into a branch, we highly recommend you to do your banking using the HSBC China WeChat service account (HSBC China customer service), HSBC China mobile banking or HSBC China personal internet banking for convenient financial services. We will always strive to make sure our digital platforms work seamlessly. If you have any further questions, please contact our 24-hours Customer Service Hotline at 95366 (personal banking and small business banking). Or contact with your relationship manager.
Thank you for your understanding and support.
HSBC Bank (China) Company Limited Zhuhai Sub-branch
30 Jul 2021
Adjustment to branch business arrangement
Dear Customer,
Due to Covid-19, HSBC Bank (China) Company Limited Zhuhai Sub-branch will temporarily out of service from Mon, 26Jul2021 to Fri, 30Jul2021 until further notice. Please refer to HSBC China official website and HSBC China WeChat service account for latest information.
During this period, if have service needs, you may contact with our 24-hours Customer Service Hotline for outlets information before approaching other branch/sub-branches.
Instead of going into a branch, we highly recommend you to do your banking using the HSBC China WeChat service account (HSBC China customer service), HSBC China mobile banking or HSBC China personal internet banking for convenient financial services. We will always strive to make sure our digital platforms work seamlessly. If you have any further questions, please contact our 24-hours Customer Service Hotline at 95366 (personal banking and small business banking). Or contact with your relationship manager.
Thank you for your understanding and support.
HSBC Bank (China) Company Limited Zhuhai Sub-branch
26 Jul 2021
Adjustment of branch business arrangement of HSBC Beijing North Star Sub-branch
Dear Customer
To coincide with Chinese Communist Party’s 100th anniversary celebration , HSBC Bank (China) Company Limited Beijing North Star Sub-branch will temporarily out of service on 22 Jun 2021, 25 Jun 2021 and 29 Jun 2021. Please refer to HSBC China official website and HSBC China WeChat service account for latest information.
During this period, you may do your banking via our digital channel or contact with our 24-hours Customer Service Hotline for detailed information before approaching other branch/sub-branches.
Instead of going into a branch, we highly recommend you to do your banking using the HSBC China WeChat service account (HSBC China customer service), HSBC China mobile banking or HSBC China personal internet banking for convenient financial services. We will always strive to make sure our digital platforms work seamlessly. If you have any further questions, please contact our 24-hours Customer Service Hotline at 95366 (personal banking and small business banking). Or contact with your relationship manager.
Thank you for your understanding and support.
HSBC Bank (China) Company Limited Beijing North Star Sub-branch
15 Jun 2021
Temporary service suspension for system maintenance
Dear Customers,
Due to system maintenance, our following services will be temporarily suspended from 01:30am to 04:30 am on 10 December 2022 (Saturday): 1) Credit Card related services on Internet Banking, Mobile Banking, Phone Banking, WeChat Banking; 2) Linking your debit card to Apple Pay; 3) HSBC CNY Settlement Account Type II/III Account Application, Card Bundling, Money Top-up and Fund Transfer. Please make arrangements in advance and avoid using the above services during the above time. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
7 December 2022
Dear Customers,
Due to system maintenance, HSBC CNY Settlement account Type II/III account online application (HSBC China Mobile Banking and WeChat Banking) will be temporarily out of services during 9th Dec 2022 (Friday) 11:00 to 10th Dec 2022 (Saturday) 06:00,and the service will be back to normal immediately after the system maintenance. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
6 December 2022
Dear Customers,
Due to system maintenance, our following services will be temporarily suspended from 01:00am to 04:00 am on 4 December 2022 (Sunday): 1) Credit Card related services on Internet Banking, Mobile Banking, Phone Banking, WeChat Banking; 2) Linking your debit card to Apple Pay; 3) HSBC CNY Settlement Account Type II/III Account Application, Card Bundling, Money Top-up and Fund Transfer. Please make arrangements in advance and avoid using the above services during the above time. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
1 December 2022
Dear Customers,
Due to system maintenance, the HSBC third party payment service (through Alipay, Tenpay, JDpay and etc.) will be temporarily suspended from 00:30am to 01:30am on the morning of 4 Dec 2022 (Sunday). Please make arrangements in advance and avoid using the above services during the above time. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
29 Nov 2022
Dear Customers,
In view of system maintenance, Personal Internet Banking, Mobile Banking and “汇丰中国客户服务”WeChat service account will be temporarily out of service on 04 Dec 2022(Sunday) from 00:00 am to 02:30 am , and related functions will be covered after maintenance. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
29 Nov 2022
Dear Customers,
Due to system maintenance, our following services will be temporarily suspended from 01:30am to 04:30 am on 27 November 2022 (Sunday): 1) Credit Card related services on Internet Banking, Mobile Banking, Phone Banking, WeChat Banking; 2) Linking your debit card to Apple Pay; 3) HSBC CNY Settlement Account Type II/III Account Application, Card Bundling, Money Top-up and Fund Transfer. Please make arrangements in advance and avoid using the above services during the above time. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
24 November 2022
Dear Customers,
Due to system maintenance of Global Payment System of HSBC Bank (China), our cross-bank CNY transfer service (including mobile number transfer) will be temporarily out of services from 00:00 am, 20 Nov 2022 (Sunday)– 08:00 am, 20 Nov 2022 (Sunday). During this period, all inbound transfer request will be rejected by system but return to normal after system maintenance, and outbound payment will be processed once system maintenance is finished at 08:00 am, 20 Nov 2022. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
11 Nov 2022
Dear Customers,
In view of system maintenance, Personal Internet Banking, Mobile Banking and “汇丰中国客户服务”WeChat service account will be temporarily out of service on 06 Nov 2022(Sunday) from 00:00 am to 02:55 am , and related functions will be covered after maintenance. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
01 Nov 2022
Dear Customers,
Due to system maintenance of Global Payment System of HSBC Bank (China), our cross-bank CNY transfer service (including mobile number transfer) will be temporarily out of services from 00:00 am, 06 Nov 2022 (Sunday)– 08:00 am, 06 Nov 2022 (Sunday). During this period, all inbound transfer request will be rejected by system but return to normal after system maintenance, and outbound payment will be processed once system maintenance is finished at 08:00 am, 06 Nov 2022. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
28 Oct 2022
Dear Customers,
Due to system maintenance, our following services will be temporarily suspended from 01:00am to 03:00 am on 30 October 2022 (Sunday): 1) Credit Card related services on Internet Banking, Mobile Banking, Phone Banking, WeChat Banking; 2) Linking your debit card to Apple Pay; 3) HSBC CNY Settlement Account Type II/III Account Application, Card Bundling, Money Top-up and Fund Transfer. Please make arrangements in advance and avoid using the above services during the above time. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
27 October 2022
Dear Customers,
In view of system maintenance, Personal Internet Banking, Mobile Banking and “汇丰中国客户服务”WeChat service account will be temporarily out of service on 30 Oct 2022(Sunday) from 00:00 am to 02:00 am , and related functions will be covered after maintenance. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
24 Oct 2022
Dear Customers,
Due to system maintenance, the HSBC third party payment service (through Alipay, Tenpay, JDpay and etc.) will be temporarily suspended from 00:30am to 03:00am on the morning of 10 Oct 2022 (Monday). Please make arrangements in advance and avoid using the above services during the above time. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
30 Sep 2022
Dear Customers,
Due to system upgrade, HSBC CNY Settlement account Type II/III account online application (HSBC China Mobile Banking and WeChat Banking) will be temporarily out of services during 25th Sep 2022 (Sunday) 6:00 to 25th Sep (Sunday) 10:00. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
21 Sep 2022
Dear Customers,
Due to system upgrade, HSBC CNY Settlement account Type II/III account online application (HSBC China Mobile Banking and WeChat Banking) will be temporarily out of services during 24th Sep 2022 (Saturday) 23:00 to 25th Sep 2022 (Sunday) 5:00. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
21 Sep 2022
Dear Customers,
Due to system maintenance, our following services will be temporarily suspended from 01:00 am to 06:00 am 24 Sep2022 (Saturday): 1) Credit Card related services on Internet Banking, Mobile Banking, Phone Banking, WeChat Banking regarding Credit Cards Service; 2) Linking your debit card to Apple Pay; 3) HSBC CNY Settlement Account Type II/III account application, Card Bundling, Money Top-up and Fund Transfer. Please make arrangements in advance and avoid using the above services during the above time. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
21 Sep 2022
Dear Customers,
In view of system maintenance, our ATM service, Various transactions of debit cards in UnionPay channels (eg ATM, online and offline consumption, ApplePay) and Debit Card overseas HSBC ATM service, and debit card and HSBC CNY Settlement Account Type II /III account third party payment service (through Alipay, Tenpay, JDpay and etc.) will be temporarily out of service during 25Sep 2022 (Sunday) 01:00HKT– 06:00HKT. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
21 Sep 2022
Dear Customers,
In view of system maintenance, Personal Internet Banking, Mobile Banking and “汇丰中国客户服务”WeChat service account will be temporarily out of service on 25 Sep 2022(Sunday) from 00:00 am to 02:00 am , and related functions will be covered after maintenance. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
20 Sep 2022
Dear Customers,
Due to system maintenance of Global Payment System of HSBC Bank (China), our cross-bank CNY transfer service (including mobile number transfer) will be temporarily out of services from 00:00, 25 Sep 2022 (Sunday)– 08:00, 25 Sep 2022 (Sunday). During this period, all inbound transfer request will be rejected by system but return to normal after system maintenance, and outbound payment will be processed once system maintenance is finished at 08:00, 25 Sep 2022. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
16 Sep 2022
Dear Customers,
In view of system maintenance, Personal Internet Banking, Mobile Banking and “汇丰中国客户服务”WeChat service account will be temporarily out of service on 04 Sep 2022(Sunday) from 00:00 am to 02:00 am , and related functions will be covered after maintenance. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
30 Aug 2022
Dear Customers,
In view of system maintenance, our ATM service, debit card service at UnionPay channels and oversea HSBC ATMs will be temporarily out of service during 02 Sep 2022 (Friday) 00:00 – 02:00. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
30 Aug 2022
Dear Customers,
Due to system maintenance, our Internet Banking, Mobile Banking, Phone Banking, HSBCnet, Wechat Banking, Credit Card and HSBC CNY Settlement Account Type II /III account application, third party payment service (through Alipay, Tenpay, JDpay and etc.) will be temporarily suspended from 01:40 am to 07:00 am on 4 Sep 2022 (Sunday morning). Please make arrangements in advance and avoid using the above services during the above time. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
29 Aug 2022
Dear Customers,
Due to system maintenance, the HSBC third party payment service (through Alipay, Tenpay, JDpay and etc.) will be temporarily suspended from 00:30am to 06:00am on the morning of 4 Sep 2022 (Sunday). Please make arrangements in advance and avoid using the above services during the above time. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
29 Aug 2022
Dear Customers,
Due to system maintenance, our cross-bank real time CNY transfer service (including mobile number transfer) will be temporarily out of services from 00:30 am – 4:30 am 04 Sep 2022 (Sunday). During this period, all the inbound payment requests will be rejected by system but will return to normal after system maintenance, and all the outbound payment will be processed once system maintenance is finished at 4:30 am 04 Sep 2022.We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
26 Aug 2022
Dear Customers,
Due to system maintenance, our Internet Banking, Mobile Banking, WeChat Banking will be temporarily out of service from 02:30 to 5:30 AM 28 August 2022(Sunday morning) and 02:30 to 5:30 AM 4 September 2022(Sunday morning). Please make arrangements in advance and avoid using the above services during the above time. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
22 Aug 2022
Dear Customers,
Due to system maintenance, the HSBC third party payment service (through Alipay, Tenpay, JDpay and etc.) will be temporarily suspended from 00:30am to 06:00am on the morning of 21 Aug 2022 (Sunday). Please make arrangements in advance and avoid using the above services during the above time. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
15 Aug 2022
Dear Customers,
Due to system maintenance of Global Payment System of HSBC Bank (China), our cross-bank CNY transfer service (including mobile number transfer) will be temporarily out of services from 00:00, 21 Aug 2022 (Sunday)– 08:00, 21 Aug 2022 (Sunday). During this period, all inbound transfer request will be rejected by system but return to normal after system maintenance, and outbound payment will be processed once system maintenance is finished at 08:00, 21 Aug 2022. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
12 Aug 2022
Dear Customers,
In view of system maintenance, “汇丰中国” Mobile Banking App and “汇丰中国客户服务”WeChat service account will be temporarily out of service on 14 Aug 2022(Sunday) from 00:00 to 02:00 , and related functions will be covered after maintenance. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
10 Aug 2022
Dear Customers,
Due to system maintenance, our cross-bank real time CNY transfer service (including mobile number transfer) will be temporarily out of services from 00:30 – 4:30 27 Aug 2021 (Saturday). During this period, we will expect can’t receive any inbound transfer request, and outbound payment will be processed once system maintenance is finished at 4:30 27 Aug 2022.We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
09 Aug 2022
Dear Customers,
In view of system maintenance, our ATM service, Various transactions of debit cards in UnionPay channels (eg ATM, online and offline consumption, ApplePay) and Debit Card overseas HSBC ATM service, and debit card and HSBC CNY Settlement Account Type II /III account third party payment service (through Alipay, Tenpay, JDpay and etc.) will be temporarily out of service during 07 Aug 2022 (Sunday) 01:00HKT– 05:00HKT. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
02 Aug 2022
Dear Customers,
Due to system maintenance, our Internet Banking, Mobile Banking, Phone Banking, HSBCnet, Wechat Banking, Credit Card and HSBC CNY Settlement Account Type II /III account application, third party payment service (through Alipay, Tenpay, JDpay and etc.) will be temporarily suspended from 00:00 am to 06:00 am on 7 Aug 2022 (Sunday morning). Please make arrangements in advance and avoid using the above services during the above time. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
1 Aug 2022
Dear Customers,
Due to system upgrade, online services of opening Term deposit and Certificate of deposit (HSBC China Mobile Banking, WeChat banking and Online Banking) will be temporarily out of services during 30th July 2022 (Saturday) 00:00 to 31st July 2022 (Sunday) 24:00. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
27 Jul 2022
Dear Customers,
In view of system maintenance, Personal Internet Banking, Mobile Banking and “汇丰中国客户服务”WeChat service account will be temporarily out of service on 24 Jul 2022(Sunday) from 00:00 to 02:00 , and related functions will be covered after maintenance. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
20 Jul 2022
Dear Customers,
Due to system maintenance of Global Payment System of HSBC Bank (China), our cross-bank CNY transfer service (including mobile number transfer) will be temporarily out of services from 00:00, 24 Jul 2022 (Sunday)– 08:00, 24 Jul 2022 (Sunday). During this period, all inbound transfer request will be rejected by system but return to normal after system maintenance, and outbound payment will be processed once system maintenance is finished at 08:00, 24 Jul 2022. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
15 Jul 2022
Dear Customers,
In view of system maintenance, our ATM service, Various transactions of debit cards in UnionPay channels (eg ATM, online and offline consumption, ApplePay) and Debit Card overseas HSBC ATM service, and debit card and HSBC CNY Settlement Account Type II /III account third party payment service (through Alipay, Tenpay, JDpay and etc.) will be temporarily out of service during 17 Jul 2022 (Sunday) 01:30 – 11:00 HKT. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
12 Jul 2022
Dear Customers,
Due to system maintenance of Global Payment System of HSBC Bank (China), our cross-bank CNY transfer service (including mobile number transfer) will be temporarily out of services from 00:00, 26 Jun 2022 (Sunday)– 08:00, 26 Jun 2022 (Sunday). During this period, all inbound transfer request will be rejected by system but return to normal after system maintenance, and outbound payment will be processed once system maintenance is finished at 08:00, 26 Jun 2022. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
17 Jun 2022
Dear Customers,
Due to system maintenance, our Internet Banking, Mobile Banking, Phone Banking, HSBCnet, Wechat Banking, Credit Card and HSBC CNY Settlement Account Type II /III account application, third party payment service (through Alipay, Tenpay, JDpay and etc.) will be temporarily suspended from 01:00 am to 03:59 am on 19 June 2022 (Sunday morning). Please make arrangements in advance and avoid using the above services during the above time. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
14 Jun 2022
Dear Customers,
Due to system maintenance, our following services will be temporarily suspended from 01:00 am to 06:00 am 12 Jun 2022 (Sunday): 1) Credit Card related services on Internet Banking, Mobile Banking, Phone Banking, WeChat Banking regarding Credit Cards Service; 2) Linking your debit card to Apple Pay; 3) HSBC CNY Settlement Account Type II/III account application, Card Bundling, Money Top-up and Fund Transfer. Please make arrangements in advance and avoid using the above services during the above time. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
2 Jun 2022
Dear Customers,
In view of system maintenance, Personal Internet Banking, Mobile Banking and “汇丰中国客户服务”WeChat service account will be temporarily out of service on 12 Jun 2022(Sunday) from 00:00 to 02:00 , and related functions will be covered after maintenance. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
02 Jun 2022
Dear Customers,
In view of system maintenance, Personal Internet Banking, Mobile Banking and “汇丰中国客户服务”WeChat service account will be temporarily out of service on 05 Jun 2022(Sunday) from 00:00 to 02:00 , and related functions will be covered after maintenance. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
01 Jun 2022
Dear Customers,
Due to system maintenance, the HSBC third party payment service (through Alipay, Tenpay, JDpay and etc.) will be temporarily suspended from 00:30am to 03:00am on the morning of 12 June 2022 (Sunday). Please make arrangements in advance and avoid using the above services during the above time. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
1 June 2022
Dear Customers,
Due to system maintenance, our following services will be temporarily suspended from 01:00 am to 06:00 am 29 May 2022 (Sunday): 1) Credit Card related services on Internet Banking, Mobile Banking, Phone Banking, WeChat Banking regarding Credit Cards Service; 2) Linking your debit card to Apple Pay; 3) HSBC CNY Settlement Account Type II/III account application, Card Bundling, Money Top-up and Fund Transfer. Please make arrangements in advance and avoid using the above services during the above time. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
26 May 2022
Dear Customers,
Due to system maintenance of Global Payment System of HSBC Bank (China), our cross-bank CNY transfer service (including mobile number transfer) will be temporarily out of services from 00:00, 15 May 2022 (Sunday)– 08:00, 15 May 2022 (Sunday). During this period, all inbound transfer request will be rejected by system but return to normal after system maintenance, and outbound payment will be processed once system maintenance is finished at 08:00, 15 May 2022. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
06 May 2022
Dear Customers,
In view of system maintenance, Personal Internet Banking, Mobile Banking and “汇丰中国客户服务”WeChat service account will be temporarily out of service on 01May 2022(Sunday) from 00:00 to 02:00 , and related functions will be covered after maintenance. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
26 Apr 2022
Dear Customers,
Due to system maintenance, the HSBC third party payment service (through Alipay, Tenpay, JDpay and etc.) will be temporarily suspended from 00:30am to 01:30am on the morning of 27 Apr 2022 (Wednesday). Please make arrangements in advance and avoid using the above services during the above time. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
24 Apr 2022
Dear Customers,
Due to system maintenance, the HSBC third party payment service (through Alipay, Tenpay, JDpay and etc.) will be temporarily suspended from 00:30am to 01:30am on 16 Apr 2022 (Saturday). Please make arrangements in advance and avoid using the above services during the above time. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
12 Apr 2022
Dear Customers,
Due to system maintenance of Global Payment System of HSBC Bank (China), our cross-bank CNY transfer service (including mobile number transfer) will be temporarily out of services from 00:00, 17 Apr 2022 (Sunday)– 08:00, 17 Apr 2022 (Sunday). During this period, all inbound transfer request will be rejected by system but return to normal after system maintenance, and outbound payment will be processed once system maintenance is finished at 08:00, 17 Apr 2022.We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
08 Apr 2022
Dear Customers,
In view of system maintenance, Personal Internet Banking, Mobile Banking and “汇丰中国客户服务”WeChat service account will be temporarily out of service on 10Apr2022(Sunday) from 00:00 to 02:00 , and related functions will be covered after maintenance. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
06 Apr 2022
Dear Customers,
Due to system maintenance, the HSBC third party payment service (through Alipay, Tenpay, JDpay and etc.) will be temporarily suspended from 00:30am to 04:30am on 25 Mar 2022 (Friday). Please make arrangements in advance and avoid using the above services during the above time. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
21 Mar 2022
Dear Customers,
Due to system maintenance of Global Payment System of HSBC Bank (China), our cross-bank CNY transfer service (including mobile number transfer) will be temporarily out of services from 22:00, 26 Mar 2022 (Saturday)– 04:00, 27 Mar 2022 (Sunday). During this period, all inbound transfer request will be rejected by system but return to normal after system maintenance, and outbound payment will be processed once system maintenance is finished at 04:00, 27 Mar 2022.We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
18 Mar 2022
Dear Customers,
Due to system maintenance, our following services will be temporarily suspended from 01:40 AM to 02:10 AM 20 March 2022 (Sunday): 1) Credit Card related services on Internet Banking, Mobile Banking, Phone Banking, WeChat Banking regarding Credit Cards Service; 2) Linking your debit card to Apple Pay; 3) HSBC CNY Settlement Account Type II/III account application, Card Bundling, Money Top-up and Fund Transfer. Please make arrangements in advance and avoid using the above services during the above time. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
16 March 2022
Dear Customers,
Due to system upgrade, HSBC CNY Settlement account Type II/III account online application and service (HSBC China Mobile Banking and WeChat Banking) will be temporarily out of services during 19th Mar 2022 (Saturday) 00:00 – 02:59. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
15 Mar 2022
Dear Customers,
In view of system maintenance, Personal Internet Banking, Mobile Banking and “汇丰中国客户服务”WeChat service account will be temporarily out of service on 20Mar 2022(Sunday) from 00:00 to 02:59 , and related functions will be covered after maintenance. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
11 Mar 2022
Dear Customers,
Due to system maintenance of Global Payment System of HSBC Bank (China), our cross-bank CNY transfer service (including mobile number transfer) will be temporarily out of services from 00:00, 20 Mar 2022 (Sunday)– 08:00, 20 Mar 2022 (Sunday). During this period, all inbound transfer request will be rejected by system but return to normal after system maintenance, and outbound payment will be processed once system maintenance is finished at 08:00, 20 Mar 2022.We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
11 Mar 2022
Dear Customers,
Due to system maintenance, our following services will be temporarily suspended from 01:30am to 02:30 am 27 February 2022 (Sunday): 1) Credit Card related services on Internet Banking, Mobile Banking, Phone Banking, WeChat Banking regarding Credit Cards Service; 2) Linking your debit card to Apple Pay; 3) HSBC CNY Settlement Account Type II/III account application, Card Bundling, Money Top-up and Fund Transfer. Please make arrangements in advance and avoid using the above services during the above time. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
24 February 2022
Dear Customers,
Due to system maintenance, our cross-bank CNY transfer service (including mobile number transfer) will be temporarily out of services from 18:00 – 24:00 25 Feb 2022 (Friday). During this period, we will expect can’t receive any inbound transfer request, and outbound payment will be processed once system maintenance is finished at 3:30 26 Feb 2022.We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
23 Feb 2022
Dear Customers,
Due to system maintenance, the HSBC third party payment service (through Alipay, Tenpay, JDpay and etc.) will be temporarily suspended from 01:00am to 01:45am on 24 Feb 2022 (Thursday). Please make arrangements in advance and avoid using the above services during the above time. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
21 Feb 2022
Dear Customers,
Due to system maintenance, the HSBC third party payment service (through Alipay, Tenpay, JDpay and etc.) will be temporarily suspended from 01:00am to 04:00am on 16 Jan 2022 (Sunday). Please make arrangements in advance and avoid using the above services during the above time. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
12 Jan 2022
Dear Customers,
Due to system maintenance, our Internet Banking, Mobile Banking, Phone Banking, HSBCnet, Wechat Banking, Credit Card and HSBC CNY Settlement Account Type II /III account application, third party payment service (through Alipay, Tenpay, JDpay and etc.) will be temporarily suspended from 01:00 am to 03:59 am on 16 Jan 2022 (Sunday morning). Please make arrangements in advance and avoid using the above services during the above time. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
11 Jan 2022
Dear Customers,
In view of system maintenance, Personal Internet Banking, Mobile Banking and “汇丰中国客户服务”Wechat service account will be temporarily out of service on 09Jan 2022(Sunday) from 00:00 to 02:59 , and related functions will be covered after maintenance. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
04 Jan 2022
Dear Customers,
In view of system maintenance, our ATM service, Various transactions of debit cards in UnionPay channels (eg ATM, online and offline consumption, ApplePay) and Debit Card overseas HSBC ATM service, and debit card and HSBC CNY Settlement Account Type II /III account third party payment service (through Alipay, Tenpay, JDpay and etc.) will be temporarily out of service during 26 Dec 2021 (Sunday) 01:00 – 07:30. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
23 Dec 2021
Dear Customers,
Due to system maintenance, our Internet Banking, Mobile Banking, Phone Banking, HSBCnet, Wechat Banking, Credit Card and HSBC CNY Settlement Account Type II /III account application, third party payment service (through Alipay, Tenpay, JDpay and etc.) will be temporarily suspended from 01:00 am to 07:30 am on 26 Dec 2021 (Sunday morning). Please make arrangements in advance and avoid using the above services during the above time. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
21 Dec 2021
Dear Customers,
Due to system maintenance, our following services will be temporarily suspended from 0:00am to 02:30 am 5 December 2021 (Sunday): 1) Credit Card related services on Internet Banking, Mobile Banking, Phone Banking, WeChat Banking regarding Credit Cards Service; 2) Linking your debit card to Apple Pay; 3) HSBC CNY Settlement Account Type II/III account application, Card Bundling, Money Top-up and Fund Transfer. Please make arrangements in advance and avoid using the above services during the above time. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
1 December 2021
Dear Customers,
In view of system maintenance, our ATM service, Various transactions of debit cards in UnionPay channels (eg ATM, online and offline consumption, ApplePay) and Debit Card overseas HSBC ATM service, and debit card and HSBC CNY Settlement Account Type II /III account third party payment service (through Alipay, Tenpay, JDpay and etc.) will be temporarily out of service during 28Nov 2021 (Sunday) 01:00 – 06:00. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
24 November 2021
Dear Customers,
Due to system maintenance, our Internet Banking, Mobile Banking, Phone Banking, HSBCnet, Wechat Banking, Credit Card and HSBC CNY Settlement Account Type II /III account Application, third party payment service (through Alipay, Tenpay, JDpay and etc.) will be temporarily suspended from 22:00 pm on 27 Nov 2021 (Saturday night) to 07:00 am on 28 Nov 2021 (Sunday morning). Please make arrangements in advance and avoid using the above services during the above time. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
24 November 2021
Dear Customers,
Due to system maintenance, from 02:00 am to 04:30 am 21 November 2021 (Sunday), Credit Card related services on Internet Banking regarding Credit Cards Service will be temporarily suspended. Please make arrangements in advance and avoid using the above services during the above time. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
18 November 2021
Dear Customers,
Due to system maintenance, our Internet Banking, Mobile Banking, Phone Banking, HSBCnet, Wechat Banking, Credit Card and HSBC CNY Settlement Account Type II /III account Application, third party payment service (through Alipay, Tenpay, JDpay and etc.) will be temporarily suspended from 22:00 pm on 20 Nov 2021 (Saturday night) to 03:00 am on 21 Nov 2021 (Sunday morning). Please make arrangements in advance and avoid using the above services during the above time. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
16 November 2021
Dear Customers,
Due to system maintenance of Global Payment System of HSBC Bank (China), our cross-bank CNY transfer service (including mobile number transfer) will be temporarily out of services from 00:00 – 06:00, 21 Nov 2021 (Sunday). During this period, all inbound transfer request will be rejected by system but return to normal after system maintenance, and outbound payment will be processed once system maintenance is finished at 06:00, 21 Nov 2021.We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
12 November 2021
Dear Customers,
Due to system maintenance, from 02:00 am to 04:30 am 14 November 2021 (Sunday), Credit Card related services on Internet Banking regarding Credit Cards Service will be temporarily suspended. Please make arrangements in advance and avoid using the above services during the above time. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
11 November 2021
Dear Customers,
Due to system maintenance, our Internet Banking, Mobile Banking, Phone Banking, HSBCnet, Wechat Banking, Credit Card and HSBC CNY Settlement Account Type II /III account Application, third party payment service (through Alipay, Tenpay, JDpay and etc.) will be temporarily suspended from 22:00 pm on 13 Nov 2021 (Saturday night) to 06:00 am on 14 Nov 2021 (Sunday morning). Please make arrangements in advance and avoid using the above services during the above time. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
09 November 2021
Dear Customers,
In view of system maintenance, our debit card service at UnionPay channels will be temporarily out of service during 31 Oct 2021 (Sunday) 00:00 – 02:55. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
27 October 2021
Dear Customers,
Due to system maintenance of Global Payment System of HSBC Bank (China), our cross-bank CNY transfer service (including mobile number transfer) will be temporarily out of services from 00:00, 31 Oct 2021 (Sunday)– 08:00, 31 Oct 2021 (Sunday). During this period, all inbound transfer request will be rejected by system but return to normal after system maintenance, and outbound payment will be processed once system maintenance is finished at 08:00, 31 Oct 2021.We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
22 October 2021
Dear Customers,
Due to system maintenance of Global Payment System of HSBC Bank (China), our cross-bank CNY transfer service (including mobile number transfer) will be temporarily out of services from 00:00 – 08:00, 24 October 2021 (Sunday). During this period, all inbound transfer request will be rejected by system but return to normal after system maintenance, and outbound payment will be processed once system maintenance is finished at 08:00, 24 October 2021.We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
15 October 2021
Dear Customers,
In view of system maintenance, our ATM service, Various transactions of debit cards in UnionPay channels (eg ATM, online and offline consumption, ApplePay) and Debit Card overseas HSBC ATM service, and debit card and HSBC CNY Settlement Account Type II /III account third party payment service (through Alipay, Tenpay, JDpay and etc.) will be temporarily out of service during 17 Oct 2021 (Sunday) 01:00 – 05:00. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
14 October 2021
Dear Customers,
Due to system maintenance, the HSBC third party payment service (through Alipay, Tenpay, JDpay and etc.) will be temporarily suspended from 23:45pm 16 Oct 2021(Saturday) to 04:30am 17 Oct 2021 (Sunday). Please make arrangements in advance and avoid using the above services during the above time. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
13 October 2021
Dear Customers,
Due to system maintenance, our Internet Banking, Mobile Banking, WeChat Banking will be temporarily suspended from 00:30 to 3:00 10 Oct 2021(Sunday morning) and 00:30 to 3:00 17 Oct 2021(Sunday morning). Please make arrangements in advance and avoid using the above services during the above time. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
29 September 2021
Dear Customers,
Due to system maintenance, the HSBC third party payment service (through Alipay, Tenpay, JDpay and etc.) will be temporarily suspended from 00:30am to 06:00am 19 Sep 2021 (Sunday). Please make arrangements in advance and avoid using the above services during the above time. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
15 September 2021
Dear Customers,
Due to system maintenance, our following services will be temporarily suspended from 3:00 am to 03:30 am 19 September 2021 (Sunday): 1) Credit Card related services on Internet Banking, Mobile Banking, Phone Banking, WeChat Banking regarding Credit Cards Service; 2) Linking your debit card to Apple Pay; 3) HSBC CNY Settlement Account Type II/III account application, Card Bundling, Money Top-up and Fund Transfer. Please make arrangements in advance and avoid using the above services during the above time. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
15 September 2021
Dear Customers,
Due to system maintenance, the HSBC third party payment service (through Alipay, Tenpay, JDpay and etc.) will be temporarily suspended from 00:30am to 06:00am 12 Sep 2021 (Sunday). Please make arrangements in advance and avoid using the above services during the above time. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
8 September 2021
Dear Customers,
Due to system maintenance of Global Payment System of HSBC Bank (China), our cross-bank CNY transfer service (including mobile number transfer) will be temporarily out of services from 22:00, 19 September 2021 (Sunday) - 04:00, 20 September 2021 (Monday). During this period, all inbound transfer request will be rejected by system but return to normal after system maintenance, and outbound payment will be processed once system maintenance is finished at 04:00, 20 September 2021.
We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
3 September 2021
Dear Customers,
Due to system upgrade, HSBC CNY Settlement account Type II/III account online application and service (HSBC China Mobile Banking and WeChat Banking) will be temporarily out of services during 29th August 2021 (Sunday) 00:00 – 02:59. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
25 August 2021
Dear Customers,
In view of system maintenance, our ATM service, debit card service at UnionPay channels and oversea HSBC ATMs will be temporarily out of service during 29 Aug 2021 (Sunday) 00:00 – 02:55. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
24 August 2021
Dear Customers,
In view of system maintenance, Personal Internet Banking, Mobile Banking and “汇丰中国客户服务”Wechat service account will be temporarily out of service on 29Aug 2021 (Sunday) from 00:00 to 02:59 , and related functions will be covered after maintenance. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
24 August 2021
Dear Customers,
Due to system maintenance of Global Payment System of HSBC Bank (China), our cross-bank CNY transfer service (including mobile number transfer) will be temporarily out of services from 00:00, 22 Aug 2021 (Sunday)– 08:00, 22 Aug 2021 (Sunday). During this period, all inbound transfer request will be rejected by system but return to normal after system maintenance, and outbound payment will be processed once system maintenance is finished at 08:00, 22 Aug 2021.We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
13 August 2021
Dear Customers,
Due to system maintenance, the HSBC third party payment service (through Alipay, Tenpay, JDpay and etc.) will be temporarily suspended from 00:00am to 04:00am 15 Aug 2021 (Sunday). Please make arrangements in advance and avoid using the above services during the above time. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
11 August 2021
Dear Customers,
Due to system upgrade, HSBC CNY Settlement account Type II/III account online application and service (HSBC China Mobile Banking and WeChat Banking) will be temporarily out of services during 8th August 2021 (Sunday) 00:00 – 02:59. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
5 August 2021
Dear Customers,
In view of system maintenance, our ATM service, Various transactions of debit cards in UnionPay channels (eg ATM, online and offline consumption, ApplePay) and Debit Card overseas HSBC ATM service, and debit card and HSBC CNY Settlement Account Type II /III account third party payment service (through Alipay, Tenpay, JDpay and etc.) will be temporarily out of service during 25 Jul 2021 (Sunday) 01:00 – 05:00. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
21 July 2021
Dear Customers,
Due to system maintenance, our following services will be temporarily suspended from 3:00 am to 04:00 am 25 July 2021 (Sunday): 1) Credit Card related services on Internet Banking, Mobile Banking, Phone Banking, WeChat Banking regarding Credit Cards Service; 2) Linking your debit card to Apple Pay; 3) HSBC CNY Settlement Account Type II/III account application, Card Bundling, Money Top-up and Fund Transfer. Please make arrangements in advance and avoid using the above services during the above time. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
21 July 2021
Dear Customers,
Due to system maintenance of Global Payment System of HSBC Bank (China), our cross-bank CNY transfer service (including mobile number transfer) will be temporarily out of services from 00:00 – 08:00, 25 July 2021 (Sunday). During this period, all inbound transfer request will be rejected by system but return to normal after system maintenance, and outbound payment will be processed once system maintenance is finished at 08:00, 25 July 2021.We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
16 July 2021
Dear customers,
Due to the completion for adjustment of banking business, from 28 Jun 2021 HSBC Bank (China) Company Limited Guangzhou Xi Men Kou Sub-branch will resume providing cash . Please refer to HSBC China official website and HSBC China WeChat service account for the latest information.
Reminder: To protect your health, our branches will be disinfected on a regular basis. When you visit any of our branches, please make sure to wear a mask and cooperate with our staff to have your temperature taken.
Thank you for your understanding and support.
HSBC Bank (China) Company Limited Guangzhou Xi Men Kou Sub-branch
28 Jun 2021
Effective from 2021
Notice for service re-open
Dear Customers,
The system enhancement for online Category II, Category III accounts started from 16Apr, 2021 has now been completed. The new customer online application function and the relevant money pulling function will be resumed from 11Aug, 2021. Thank you for your understanding and continuous support!
HSBC Bank (China) Company Limited
10 August 2021
Notice of branch service arrangements
Adjustment to business arrangement of Zhuhai Sub-branch
Dear Customer,
Due to Covid-19, HSBC Bank (China) Company Limited Zhuhai Sub-branch is temporarily closed from Mon, 02Aug2021 to Mon, 09Aug2021. And will be resumed from Tue, 10Aug2021. Please refer to HSBC China official website and HSBC China WeChat service account for latest information.
During this period, if you have any service needs, you may contact with our 24-hours Customer Service Hotline for more details prior to your visit.
Instead of going into a branch, we highly recommend you to do your banking using the HSBC China WeChat service account (HSBC China customer service), HSBC China mobile banking or HSBC China personal internet banking for convenient financial services. We will always strive to make sure our digital platforms work seamlessly. If you have any further questions, please contact our 24-hours Customer Service Hotline at 95366 (personal banking and small business banking). Or contact with your relationship manager.
Thank you for your understanding and support.
HSBC Bank (China) Company Limited Zhuhai Sub-branch
6 Aug 2021
Adjustment to branch business arrangement
Dear Customer,
Due to Covid-19, HSBC Bank (China) Company Limited Zhuhai Sub-branch will be temporarily closed from Mon, 02 Aug2021 to Fri, 06 Aug2021 until further notice. Please refer to HSBC China official website and HSBC China WeChat service account for latest information.
During this period, if you have any service needs, you may contact with our 24-hours Customer Service Hotline for more details prior to your visit.
Instead of going into a branch, we highly recommend you to do your banking using the HSBC China WeChat service account (HSBC China customer service), HSBC China mobile banking or HSBC China personal internet banking for convenient financial services. We will always strive to make sure our digital platforms work seamlessly. If you have any further questions, please contact our 24-hours Customer Service Hotline at 95366 (personal banking and small business banking). Or contact with your relationship manager.
Thank you for your understanding and support.
HSBC Bank (China) Company Limited Zhuhai Sub-branch
30 Jul 2021
Adjustment to branch business arrangement
Dear Customer,
Due to Covid-19, HSBC Bank (China) Company Limited Zhuhai Sub-branch will temporarily out of service from Mon, 26Jul2021 to Fri, 30Jul2021 until further notice. Please refer to HSBC China official website and HSBC China WeChat service account for latest information.
During this period, if have service needs, you may contact with our 24-hours Customer Service Hotline for outlets information before approaching other branch/sub-branches.
Instead of going into a branch, we highly recommend you to do your banking using the HSBC China WeChat service account (HSBC China customer service), HSBC China mobile banking or HSBC China personal internet banking for convenient financial services. We will always strive to make sure our digital platforms work seamlessly. If you have any further questions, please contact our 24-hours Customer Service Hotline at 95366 (personal banking and small business banking). Or contact with your relationship manager.
Thank you for your understanding and support.
HSBC Bank (China) Company Limited Zhuhai Sub-branch
26 Jul 2021
Adjustment of branch business arrangement of HSBC Beijing North Star Sub-branch
Dear Customer
To coincide with Chinese Communist Party’s 100th anniversary celebration , HSBC Bank (China) Company Limited Beijing North Star Sub-branch will temporarily out of service on 22 Jun 2021, 25 Jun 2021 and 29 Jun 2021. Please refer to HSBC China official website and HSBC China WeChat service account for latest information.
During this period, you may do your banking via our digital channel or contact with our 24-hours Customer Service Hotline for detailed information before approaching other branch/sub-branches.
Instead of going into a branch, we highly recommend you to do your banking using the HSBC China WeChat service account (HSBC China customer service), HSBC China mobile banking or HSBC China personal internet banking for convenient financial services. We will always strive to make sure our digital platforms work seamlessly. If you have any further questions, please contact our 24-hours Customer Service Hotline at 95366 (personal banking and small business banking). Or contact with your relationship manager.
Thank you for your understanding and support.
HSBC Bank (China) Company Limited Beijing North Star Sub-branch
15 Jun 2021
Maintenance Effective from 2021 -2022
Temporary service suspension for system maintenance
Dear Customers,
Due to system maintenance, our following services will be temporarily suspended from 01:30am to 04:30 am on 10 December 2022 (Saturday): 1) Credit Card related services on Internet Banking, Mobile Banking, Phone Banking, WeChat Banking; 2) Linking your debit card to Apple Pay; 3) HSBC CNY Settlement Account Type II/III Account Application, Card Bundling, Money Top-up and Fund Transfer. Please make arrangements in advance and avoid using the above services during the above time. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
7 December 2022
Dear Customers,
Due to system maintenance, HSBC CNY Settlement account Type II/III account online application (HSBC China Mobile Banking and WeChat Banking) will be temporarily out of services during 9th Dec 2022 (Friday) 11:00 to 10th Dec 2022 (Saturday) 06:00,and the service will be back to normal immediately after the system maintenance. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
6 December 2022
Dear Customers,
Due to system maintenance, our following services will be temporarily suspended from 01:00am to 04:00 am on 4 December 2022 (Sunday): 1) Credit Card related services on Internet Banking, Mobile Banking, Phone Banking, WeChat Banking; 2) Linking your debit card to Apple Pay; 3) HSBC CNY Settlement Account Type II/III Account Application, Card Bundling, Money Top-up and Fund Transfer. Please make arrangements in advance and avoid using the above services during the above time. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
1 December 2022
Dear Customers,
Due to system maintenance, the HSBC third party payment service (through Alipay, Tenpay, JDpay and etc.) will be temporarily suspended from 00:30am to 01:30am on the morning of 4 Dec 2022 (Sunday). Please make arrangements in advance and avoid using the above services during the above time. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
29 Nov 2022
Dear Customers,
In view of system maintenance, Personal Internet Banking, Mobile Banking and “汇丰中国客户服务”WeChat service account will be temporarily out of service on 04 Dec 2022(Sunday) from 00:00 am to 02:30 am , and related functions will be covered after maintenance. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
29 Nov 2022
Dear Customers,
Due to system maintenance, our following services will be temporarily suspended from 01:30am to 04:30 am on 27 November 2022 (Sunday): 1) Credit Card related services on Internet Banking, Mobile Banking, Phone Banking, WeChat Banking; 2) Linking your debit card to Apple Pay; 3) HSBC CNY Settlement Account Type II/III Account Application, Card Bundling, Money Top-up and Fund Transfer. Please make arrangements in advance and avoid using the above services during the above time. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
24 November 2022
Dear Customers,
Due to system maintenance of Global Payment System of HSBC Bank (China), our cross-bank CNY transfer service (including mobile number transfer) will be temporarily out of services from 00:00 am, 20 Nov 2022 (Sunday)– 08:00 am, 20 Nov 2022 (Sunday). During this period, all inbound transfer request will be rejected by system but return to normal after system maintenance, and outbound payment will be processed once system maintenance is finished at 08:00 am, 20 Nov 2022. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
11 Nov 2022
Dear Customers,
In view of system maintenance, Personal Internet Banking, Mobile Banking and “汇丰中国客户服务”WeChat service account will be temporarily out of service on 06 Nov 2022(Sunday) from 00:00 am to 02:55 am , and related functions will be covered after maintenance. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
01 Nov 2022
Dear Customers,
Due to system maintenance of Global Payment System of HSBC Bank (China), our cross-bank CNY transfer service (including mobile number transfer) will be temporarily out of services from 00:00 am, 06 Nov 2022 (Sunday)– 08:00 am, 06 Nov 2022 (Sunday). During this period, all inbound transfer request will be rejected by system but return to normal after system maintenance, and outbound payment will be processed once system maintenance is finished at 08:00 am, 06 Nov 2022. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
28 Oct 2022
Dear Customers,
Due to system maintenance, our following services will be temporarily suspended from 01:00am to 03:00 am on 30 October 2022 (Sunday): 1) Credit Card related services on Internet Banking, Mobile Banking, Phone Banking, WeChat Banking; 2) Linking your debit card to Apple Pay; 3) HSBC CNY Settlement Account Type II/III Account Application, Card Bundling, Money Top-up and Fund Transfer. Please make arrangements in advance and avoid using the above services during the above time. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
27 October 2022
Dear Customers,
In view of system maintenance, Personal Internet Banking, Mobile Banking and “汇丰中国客户服务”WeChat service account will be temporarily out of service on 30 Oct 2022(Sunday) from 00:00 am to 02:00 am , and related functions will be covered after maintenance. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
24 Oct 2022
Dear Customers,
Due to system maintenance, the HSBC third party payment service (through Alipay, Tenpay, JDpay and etc.) will be temporarily suspended from 00:30am to 03:00am on the morning of 10 Oct 2022 (Monday). Please make arrangements in advance and avoid using the above services during the above time. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
30 Sep 2022
Dear Customers,
Due to system upgrade, HSBC CNY Settlement account Type II/III account online application (HSBC China Mobile Banking and WeChat Banking) will be temporarily out of services during 25th Sep 2022 (Sunday) 6:00 to 25th Sep (Sunday) 10:00. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
21 Sep 2022
Dear Customers,
Due to system upgrade, HSBC CNY Settlement account Type II/III account online application (HSBC China Mobile Banking and WeChat Banking) will be temporarily out of services during 24th Sep 2022 (Saturday) 23:00 to 25th Sep 2022 (Sunday) 5:00. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
21 Sep 2022
Dear Customers,
Due to system maintenance, our following services will be temporarily suspended from 01:00 am to 06:00 am 24 Sep2022 (Saturday): 1) Credit Card related services on Internet Banking, Mobile Banking, Phone Banking, WeChat Banking regarding Credit Cards Service; 2) Linking your debit card to Apple Pay; 3) HSBC CNY Settlement Account Type II/III account application, Card Bundling, Money Top-up and Fund Transfer. Please make arrangements in advance and avoid using the above services during the above time. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
21 Sep 2022
Dear Customers,
In view of system maintenance, our ATM service, Various transactions of debit cards in UnionPay channels (eg ATM, online and offline consumption, ApplePay) and Debit Card overseas HSBC ATM service, and debit card and HSBC CNY Settlement Account Type II /III account third party payment service (through Alipay, Tenpay, JDpay and etc.) will be temporarily out of service during 25Sep 2022 (Sunday) 01:00HKT– 06:00HKT. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
21 Sep 2022
Dear Customers,
In view of system maintenance, Personal Internet Banking, Mobile Banking and “汇丰中国客户服务”WeChat service account will be temporarily out of service on 25 Sep 2022(Sunday) from 00:00 am to 02:00 am , and related functions will be covered after maintenance. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
20 Sep 2022
Dear Customers,
Due to system maintenance of Global Payment System of HSBC Bank (China), our cross-bank CNY transfer service (including mobile number transfer) will be temporarily out of services from 00:00, 25 Sep 2022 (Sunday)– 08:00, 25 Sep 2022 (Sunday). During this period, all inbound transfer request will be rejected by system but return to normal after system maintenance, and outbound payment will be processed once system maintenance is finished at 08:00, 25 Sep 2022. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
16 Sep 2022
Dear Customers,
In view of system maintenance, Personal Internet Banking, Mobile Banking and “汇丰中国客户服务”WeChat service account will be temporarily out of service on 04 Sep 2022(Sunday) from 00:00 am to 02:00 am , and related functions will be covered after maintenance. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
30 Aug 2022
Dear Customers,
In view of system maintenance, our ATM service, debit card service at UnionPay channels and oversea HSBC ATMs will be temporarily out of service during 02 Sep 2022 (Friday) 00:00 – 02:00. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
30 Aug 2022
Dear Customers,
Due to system maintenance, our Internet Banking, Mobile Banking, Phone Banking, HSBCnet, Wechat Banking, Credit Card and HSBC CNY Settlement Account Type II /III account application, third party payment service (through Alipay, Tenpay, JDpay and etc.) will be temporarily suspended from 01:40 am to 07:00 am on 4 Sep 2022 (Sunday morning). Please make arrangements in advance and avoid using the above services during the above time. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
29 Aug 2022
Dear Customers,
Due to system maintenance, the HSBC third party payment service (through Alipay, Tenpay, JDpay and etc.) will be temporarily suspended from 00:30am to 06:00am on the morning of 4 Sep 2022 (Sunday). Please make arrangements in advance and avoid using the above services during the above time. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
29 Aug 2022
Dear Customers,
Due to system maintenance, our cross-bank real time CNY transfer service (including mobile number transfer) will be temporarily out of services from 00:30 am – 4:30 am 04 Sep 2022 (Sunday). During this period, all the inbound payment requests will be rejected by system but will return to normal after system maintenance, and all the outbound payment will be processed once system maintenance is finished at 4:30 am 04 Sep 2022.We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
26 Aug 2022
Dear Customers,
Due to system maintenance, our Internet Banking, Mobile Banking, WeChat Banking will be temporarily out of service from 02:30 to 5:30 AM 28 August 2022(Sunday morning) and 02:30 to 5:30 AM 4 September 2022(Sunday morning). Please make arrangements in advance and avoid using the above services during the above time. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
22 Aug 2022
Dear Customers,
Due to system maintenance, the HSBC third party payment service (through Alipay, Tenpay, JDpay and etc.) will be temporarily suspended from 00:30am to 06:00am on the morning of 21 Aug 2022 (Sunday). Please make arrangements in advance and avoid using the above services during the above time. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
15 Aug 2022
Dear Customers,
Due to system maintenance of Global Payment System of HSBC Bank (China), our cross-bank CNY transfer service (including mobile number transfer) will be temporarily out of services from 00:00, 21 Aug 2022 (Sunday)– 08:00, 21 Aug 2022 (Sunday). During this period, all inbound transfer request will be rejected by system but return to normal after system maintenance, and outbound payment will be processed once system maintenance is finished at 08:00, 21 Aug 2022. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
12 Aug 2022
Dear Customers,
In view of system maintenance, “汇丰中国” Mobile Banking App and “汇丰中国客户服务”WeChat service account will be temporarily out of service on 14 Aug 2022(Sunday) from 00:00 to 02:00 , and related functions will be covered after maintenance. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
10 Aug 2022
Dear Customers,
Due to system maintenance, our cross-bank real time CNY transfer service (including mobile number transfer) will be temporarily out of services from 00:30 – 4:30 27 Aug 2021 (Saturday). During this period, we will expect can’t receive any inbound transfer request, and outbound payment will be processed once system maintenance is finished at 4:30 27 Aug 2022.We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
09 Aug 2022
Dear Customers,
In view of system maintenance, our ATM service, Various transactions of debit cards in UnionPay channels (eg ATM, online and offline consumption, ApplePay) and Debit Card overseas HSBC ATM service, and debit card and HSBC CNY Settlement Account Type II /III account third party payment service (through Alipay, Tenpay, JDpay and etc.) will be temporarily out of service during 07 Aug 2022 (Sunday) 01:00HKT– 05:00HKT. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
02 Aug 2022
Dear Customers,
Due to system maintenance, our Internet Banking, Mobile Banking, Phone Banking, HSBCnet, Wechat Banking, Credit Card and HSBC CNY Settlement Account Type II /III account application, third party payment service (through Alipay, Tenpay, JDpay and etc.) will be temporarily suspended from 00:00 am to 06:00 am on 7 Aug 2022 (Sunday morning). Please make arrangements in advance and avoid using the above services during the above time. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
1 Aug 2022
Dear Customers,
Due to system upgrade, online services of opening Term deposit and Certificate of deposit (HSBC China Mobile Banking, WeChat banking and Online Banking) will be temporarily out of services during 30th July 2022 (Saturday) 00:00 to 31st July 2022 (Sunday) 24:00. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
27 Jul 2022
Dear Customers,
In view of system maintenance, Personal Internet Banking, Mobile Banking and “汇丰中国客户服务”WeChat service account will be temporarily out of service on 24 Jul 2022(Sunday) from 00:00 to 02:00 , and related functions will be covered after maintenance. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
20 Jul 2022
Dear Customers,
Due to system maintenance of Global Payment System of HSBC Bank (China), our cross-bank CNY transfer service (including mobile number transfer) will be temporarily out of services from 00:00, 24 Jul 2022 (Sunday)– 08:00, 24 Jul 2022 (Sunday). During this period, all inbound transfer request will be rejected by system but return to normal after system maintenance, and outbound payment will be processed once system maintenance is finished at 08:00, 24 Jul 2022. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
15 Jul 2022
Dear Customers,
In view of system maintenance, our ATM service, Various transactions of debit cards in UnionPay channels (eg ATM, online and offline consumption, ApplePay) and Debit Card overseas HSBC ATM service, and debit card and HSBC CNY Settlement Account Type II /III account third party payment service (through Alipay, Tenpay, JDpay and etc.) will be temporarily out of service during 17 Jul 2022 (Sunday) 01:30 – 11:00 HKT. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
12 Jul 2022
Dear Customers,
Due to system maintenance of Global Payment System of HSBC Bank (China), our cross-bank CNY transfer service (including mobile number transfer) will be temporarily out of services from 00:00, 26 Jun 2022 (Sunday)– 08:00, 26 Jun 2022 (Sunday). During this period, all inbound transfer request will be rejected by system but return to normal after system maintenance, and outbound payment will be processed once system maintenance is finished at 08:00, 26 Jun 2022. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
17 Jun 2022
Dear Customers,
Due to system maintenance, our Internet Banking, Mobile Banking, Phone Banking, HSBCnet, Wechat Banking, Credit Card and HSBC CNY Settlement Account Type II /III account application, third party payment service (through Alipay, Tenpay, JDpay and etc.) will be temporarily suspended from 01:00 am to 03:59 am on 19 June 2022 (Sunday morning). Please make arrangements in advance and avoid using the above services during the above time. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
14 Jun 2022
Dear Customers,
Due to system maintenance, our following services will be temporarily suspended from 01:00 am to 06:00 am 12 Jun 2022 (Sunday): 1) Credit Card related services on Internet Banking, Mobile Banking, Phone Banking, WeChat Banking regarding Credit Cards Service; 2) Linking your debit card to Apple Pay; 3) HSBC CNY Settlement Account Type II/III account application, Card Bundling, Money Top-up and Fund Transfer. Please make arrangements in advance and avoid using the above services during the above time. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
2 Jun 2022
Dear Customers,
In view of system maintenance, Personal Internet Banking, Mobile Banking and “汇丰中国客户服务”WeChat service account will be temporarily out of service on 12 Jun 2022(Sunday) from 00:00 to 02:00 , and related functions will be covered after maintenance. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
02 Jun 2022
Dear Customers,
In view of system maintenance, Personal Internet Banking, Mobile Banking and “汇丰中国客户服务”WeChat service account will be temporarily out of service on 05 Jun 2022(Sunday) from 00:00 to 02:00 , and related functions will be covered after maintenance. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
01 Jun 2022
Dear Customers,
Due to system maintenance, the HSBC third party payment service (through Alipay, Tenpay, JDpay and etc.) will be temporarily suspended from 00:30am to 03:00am on the morning of 12 June 2022 (Sunday). Please make arrangements in advance and avoid using the above services during the above time. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
1 June 2022
Dear Customers,
Due to system maintenance, our following services will be temporarily suspended from 01:00 am to 06:00 am 29 May 2022 (Sunday): 1) Credit Card related services on Internet Banking, Mobile Banking, Phone Banking, WeChat Banking regarding Credit Cards Service; 2) Linking your debit card to Apple Pay; 3) HSBC CNY Settlement Account Type II/III account application, Card Bundling, Money Top-up and Fund Transfer. Please make arrangements in advance and avoid using the above services during the above time. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
26 May 2022
Dear Customers,
Due to system maintenance of Global Payment System of HSBC Bank (China), our cross-bank CNY transfer service (including mobile number transfer) will be temporarily out of services from 00:00, 15 May 2022 (Sunday)– 08:00, 15 May 2022 (Sunday). During this period, all inbound transfer request will be rejected by system but return to normal after system maintenance, and outbound payment will be processed once system maintenance is finished at 08:00, 15 May 2022. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
06 May 2022
Dear Customers,
In view of system maintenance, Personal Internet Banking, Mobile Banking and “汇丰中国客户服务”WeChat service account will be temporarily out of service on 01May 2022(Sunday) from 00:00 to 02:00 , and related functions will be covered after maintenance. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
26 Apr 2022
Dear Customers,
Due to system maintenance, the HSBC third party payment service (through Alipay, Tenpay, JDpay and etc.) will be temporarily suspended from 00:30am to 01:30am on the morning of 27 Apr 2022 (Wednesday). Please make arrangements in advance and avoid using the above services during the above time. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
24 Apr 2022
Dear Customers,
Due to system maintenance, the HSBC third party payment service (through Alipay, Tenpay, JDpay and etc.) will be temporarily suspended from 00:30am to 01:30am on 16 Apr 2022 (Saturday). Please make arrangements in advance and avoid using the above services during the above time. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
12 Apr 2022
Dear Customers,
Due to system maintenance of Global Payment System of HSBC Bank (China), our cross-bank CNY transfer service (including mobile number transfer) will be temporarily out of services from 00:00, 17 Apr 2022 (Sunday)– 08:00, 17 Apr 2022 (Sunday). During this period, all inbound transfer request will be rejected by system but return to normal after system maintenance, and outbound payment will be processed once system maintenance is finished at 08:00, 17 Apr 2022.We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
08 Apr 2022
Dear Customers,
In view of system maintenance, Personal Internet Banking, Mobile Banking and “汇丰中国客户服务”WeChat service account will be temporarily out of service on 10Apr2022(Sunday) from 00:00 to 02:00 , and related functions will be covered after maintenance. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
06 Apr 2022
Dear Customers,
Due to system maintenance, the HSBC third party payment service (through Alipay, Tenpay, JDpay and etc.) will be temporarily suspended from 00:30am to 04:30am on 25 Mar 2022 (Friday). Please make arrangements in advance and avoid using the above services during the above time. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
21 Mar 2022
Dear Customers,
Due to system maintenance of Global Payment System of HSBC Bank (China), our cross-bank CNY transfer service (including mobile number transfer) will be temporarily out of services from 22:00, 26 Mar 2022 (Saturday)– 04:00, 27 Mar 2022 (Sunday). During this period, all inbound transfer request will be rejected by system but return to normal after system maintenance, and outbound payment will be processed once system maintenance is finished at 04:00, 27 Mar 2022.We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
18 Mar 2022
Dear Customers,
Due to system maintenance, our following services will be temporarily suspended from 01:40 AM to 02:10 AM 20 March 2022 (Sunday): 1) Credit Card related services on Internet Banking, Mobile Banking, Phone Banking, WeChat Banking regarding Credit Cards Service; 2) Linking your debit card to Apple Pay; 3) HSBC CNY Settlement Account Type II/III account application, Card Bundling, Money Top-up and Fund Transfer. Please make arrangements in advance and avoid using the above services during the above time. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
16 March 2022
Dear Customers,
Due to system upgrade, HSBC CNY Settlement account Type II/III account online application and service (HSBC China Mobile Banking and WeChat Banking) will be temporarily out of services during 19th Mar 2022 (Saturday) 00:00 – 02:59. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
15 Mar 2022
Dear Customers,
In view of system maintenance, Personal Internet Banking, Mobile Banking and “汇丰中国客户服务”WeChat service account will be temporarily out of service on 20Mar 2022(Sunday) from 00:00 to 02:59 , and related functions will be covered after maintenance. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
11 Mar 2022
Dear Customers,
Due to system maintenance of Global Payment System of HSBC Bank (China), our cross-bank CNY transfer service (including mobile number transfer) will be temporarily out of services from 00:00, 20 Mar 2022 (Sunday)– 08:00, 20 Mar 2022 (Sunday). During this period, all inbound transfer request will be rejected by system but return to normal after system maintenance, and outbound payment will be processed once system maintenance is finished at 08:00, 20 Mar 2022.We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
11 Mar 2022
Dear Customers,
Due to system maintenance, our following services will be temporarily suspended from 01:30am to 02:30 am 27 February 2022 (Sunday): 1) Credit Card related services on Internet Banking, Mobile Banking, Phone Banking, WeChat Banking regarding Credit Cards Service; 2) Linking your debit card to Apple Pay; 3) HSBC CNY Settlement Account Type II/III account application, Card Bundling, Money Top-up and Fund Transfer. Please make arrangements in advance and avoid using the above services during the above time. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
24 February 2022
Dear Customers,
Due to system maintenance, our cross-bank CNY transfer service (including mobile number transfer) will be temporarily out of services from 18:00 – 24:00 25 Feb 2022 (Friday). During this period, we will expect can’t receive any inbound transfer request, and outbound payment will be processed once system maintenance is finished at 3:30 26 Feb 2022.We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
23 Feb 2022
Dear Customers,
Due to system maintenance, the HSBC third party payment service (through Alipay, Tenpay, JDpay and etc.) will be temporarily suspended from 01:00am to 01:45am on 24 Feb 2022 (Thursday). Please make arrangements in advance and avoid using the above services during the above time. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
21 Feb 2022
Dear Customers,
Due to system maintenance, the HSBC third party payment service (through Alipay, Tenpay, JDpay and etc.) will be temporarily suspended from 01:00am to 04:00am on 16 Jan 2022 (Sunday). Please make arrangements in advance and avoid using the above services during the above time. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
12 Jan 2022
Dear Customers,
Due to system maintenance, our Internet Banking, Mobile Banking, Phone Banking, HSBCnet, Wechat Banking, Credit Card and HSBC CNY Settlement Account Type II /III account application, third party payment service (through Alipay, Tenpay, JDpay and etc.) will be temporarily suspended from 01:00 am to 03:59 am on 16 Jan 2022 (Sunday morning). Please make arrangements in advance and avoid using the above services during the above time. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
11 Jan 2022
Dear Customers,
In view of system maintenance, Personal Internet Banking, Mobile Banking and “汇丰中国客户服务”Wechat service account will be temporarily out of service on 09Jan 2022(Sunday) from 00:00 to 02:59 , and related functions will be covered after maintenance. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
04 Jan 2022
Dear Customers,
In view of system maintenance, our ATM service, Various transactions of debit cards in UnionPay channels (eg ATM, online and offline consumption, ApplePay) and Debit Card overseas HSBC ATM service, and debit card and HSBC CNY Settlement Account Type II /III account third party payment service (through Alipay, Tenpay, JDpay and etc.) will be temporarily out of service during 26 Dec 2021 (Sunday) 01:00 – 07:30. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
23 Dec 2021
Dear Customers,
Due to system maintenance, our Internet Banking, Mobile Banking, Phone Banking, HSBCnet, Wechat Banking, Credit Card and HSBC CNY Settlement Account Type II /III account application, third party payment service (through Alipay, Tenpay, JDpay and etc.) will be temporarily suspended from 01:00 am to 07:30 am on 26 Dec 2021 (Sunday morning). Please make arrangements in advance and avoid using the above services during the above time. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
21 Dec 2021
Dear Customers,
Due to system maintenance, our following services will be temporarily suspended from 0:00am to 02:30 am 5 December 2021 (Sunday): 1) Credit Card related services on Internet Banking, Mobile Banking, Phone Banking, WeChat Banking regarding Credit Cards Service; 2) Linking your debit card to Apple Pay; 3) HSBC CNY Settlement Account Type II/III account application, Card Bundling, Money Top-up and Fund Transfer. Please make arrangements in advance and avoid using the above services during the above time. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
1 December 2021
Dear Customers,
In view of system maintenance, our ATM service, Various transactions of debit cards in UnionPay channels (eg ATM, online and offline consumption, ApplePay) and Debit Card overseas HSBC ATM service, and debit card and HSBC CNY Settlement Account Type II /III account third party payment service (through Alipay, Tenpay, JDpay and etc.) will be temporarily out of service during 28Nov 2021 (Sunday) 01:00 – 06:00. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
24 November 2021
Dear Customers,
Due to system maintenance, our Internet Banking, Mobile Banking, Phone Banking, HSBCnet, Wechat Banking, Credit Card and HSBC CNY Settlement Account Type II /III account Application, third party payment service (through Alipay, Tenpay, JDpay and etc.) will be temporarily suspended from 22:00 pm on 27 Nov 2021 (Saturday night) to 07:00 am on 28 Nov 2021 (Sunday morning). Please make arrangements in advance and avoid using the above services during the above time. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
24 November 2021
Dear Customers,
Due to system maintenance, from 02:00 am to 04:30 am 21 November 2021 (Sunday), Credit Card related services on Internet Banking regarding Credit Cards Service will be temporarily suspended. Please make arrangements in advance and avoid using the above services during the above time. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
18 November 2021
Dear Customers,
Due to system maintenance, our Internet Banking, Mobile Banking, Phone Banking, HSBCnet, Wechat Banking, Credit Card and HSBC CNY Settlement Account Type II /III account Application, third party payment service (through Alipay, Tenpay, JDpay and etc.) will be temporarily suspended from 22:00 pm on 20 Nov 2021 (Saturday night) to 03:00 am on 21 Nov 2021 (Sunday morning). Please make arrangements in advance and avoid using the above services during the above time. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
16 November 2021
Dear Customers,
Due to system maintenance of Global Payment System of HSBC Bank (China), our cross-bank CNY transfer service (including mobile number transfer) will be temporarily out of services from 00:00 – 06:00, 21 Nov 2021 (Sunday). During this period, all inbound transfer request will be rejected by system but return to normal after system maintenance, and outbound payment will be processed once system maintenance is finished at 06:00, 21 Nov 2021.We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
12 November 2021
Dear Customers,
Due to system maintenance, from 02:00 am to 04:30 am 14 November 2021 (Sunday), Credit Card related services on Internet Banking regarding Credit Cards Service will be temporarily suspended. Please make arrangements in advance and avoid using the above services during the above time. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
11 November 2021
Dear Customers,
Due to system maintenance, our Internet Banking, Mobile Banking, Phone Banking, HSBCnet, Wechat Banking, Credit Card and HSBC CNY Settlement Account Type II /III account Application, third party payment service (through Alipay, Tenpay, JDpay and etc.) will be temporarily suspended from 22:00 pm on 13 Nov 2021 (Saturday night) to 06:00 am on 14 Nov 2021 (Sunday morning). Please make arrangements in advance and avoid using the above services during the above time. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
09 November 2021
Dear Customers,
In view of system maintenance, our debit card service at UnionPay channels will be temporarily out of service during 31 Oct 2021 (Sunday) 00:00 – 02:55. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
27 October 2021
Dear Customers,
Due to system maintenance of Global Payment System of HSBC Bank (China), our cross-bank CNY transfer service (including mobile number transfer) will be temporarily out of services from 00:00, 31 Oct 2021 (Sunday)– 08:00, 31 Oct 2021 (Sunday). During this period, all inbound transfer request will be rejected by system but return to normal after system maintenance, and outbound payment will be processed once system maintenance is finished at 08:00, 31 Oct 2021.We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
22 October 2021
Dear Customers,
Due to system maintenance of Global Payment System of HSBC Bank (China), our cross-bank CNY transfer service (including mobile number transfer) will be temporarily out of services from 00:00 – 08:00, 24 October 2021 (Sunday). During this period, all inbound transfer request will be rejected by system but return to normal after system maintenance, and outbound payment will be processed once system maintenance is finished at 08:00, 24 October 2021.We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
15 October 2021
Dear Customers,
In view of system maintenance, our ATM service, Various transactions of debit cards in UnionPay channels (eg ATM, online and offline consumption, ApplePay) and Debit Card overseas HSBC ATM service, and debit card and HSBC CNY Settlement Account Type II /III account third party payment service (through Alipay, Tenpay, JDpay and etc.) will be temporarily out of service during 17 Oct 2021 (Sunday) 01:00 – 05:00. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
14 October 2021
Dear Customers,
Due to system maintenance, the HSBC third party payment service (through Alipay, Tenpay, JDpay and etc.) will be temporarily suspended from 23:45pm 16 Oct 2021(Saturday) to 04:30am 17 Oct 2021 (Sunday). Please make arrangements in advance and avoid using the above services during the above time. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
13 October 2021
Dear Customers,
Due to system maintenance, our Internet Banking, Mobile Banking, WeChat Banking will be temporarily suspended from 00:30 to 3:00 10 Oct 2021(Sunday morning) and 00:30 to 3:00 17 Oct 2021(Sunday morning). Please make arrangements in advance and avoid using the above services during the above time. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
29 September 2021
Dear Customers,
Due to system maintenance, the HSBC third party payment service (through Alipay, Tenpay, JDpay and etc.) will be temporarily suspended from 00:30am to 06:00am 19 Sep 2021 (Sunday). Please make arrangements in advance and avoid using the above services during the above time. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
15 September 2021
Dear Customers,
Due to system maintenance, our following services will be temporarily suspended from 3:00 am to 03:30 am 19 September 2021 (Sunday): 1) Credit Card related services on Internet Banking, Mobile Banking, Phone Banking, WeChat Banking regarding Credit Cards Service; 2) Linking your debit card to Apple Pay; 3) HSBC CNY Settlement Account Type II/III account application, Card Bundling, Money Top-up and Fund Transfer. Please make arrangements in advance and avoid using the above services during the above time. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
15 September 2021
Dear Customers,
Due to system maintenance, the HSBC third party payment service (through Alipay, Tenpay, JDpay and etc.) will be temporarily suspended from 00:30am to 06:00am 12 Sep 2021 (Sunday). Please make arrangements in advance and avoid using the above services during the above time. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
8 September 2021
Dear Customers,
Due to system maintenance of Global Payment System of HSBC Bank (China), our cross-bank CNY transfer service (including mobile number transfer) will be temporarily out of services from 22:00, 19 September 2021 (Sunday) - 04:00, 20 September 2021 (Monday). During this period, all inbound transfer request will be rejected by system but return to normal after system maintenance, and outbound payment will be processed once system maintenance is finished at 04:00, 20 September 2021.
We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
3 September 2021
Dear Customers,
Due to system upgrade, HSBC CNY Settlement account Type II/III account online application and service (HSBC China Mobile Banking and WeChat Banking) will be temporarily out of services during 29th August 2021 (Sunday) 00:00 – 02:59. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
25 August 2021
Dear Customers,
In view of system maintenance, our ATM service, debit card service at UnionPay channels and oversea HSBC ATMs will be temporarily out of service during 29 Aug 2021 (Sunday) 00:00 – 02:55. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
24 August 2021
Dear Customers,
In view of system maintenance, Personal Internet Banking, Mobile Banking and “汇丰中国客户服务”Wechat service account will be temporarily out of service on 29Aug 2021 (Sunday) from 00:00 to 02:59 , and related functions will be covered after maintenance. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
24 August 2021
Dear Customers,
Due to system maintenance of Global Payment System of HSBC Bank (China), our cross-bank CNY transfer service (including mobile number transfer) will be temporarily out of services from 00:00, 22 Aug 2021 (Sunday)– 08:00, 22 Aug 2021 (Sunday). During this period, all inbound transfer request will be rejected by system but return to normal after system maintenance, and outbound payment will be processed once system maintenance is finished at 08:00, 22 Aug 2021.We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
13 August 2021
Dear Customers,
Due to system maintenance, the HSBC third party payment service (through Alipay, Tenpay, JDpay and etc.) will be temporarily suspended from 00:00am to 04:00am 15 Aug 2021 (Sunday). Please make arrangements in advance and avoid using the above services during the above time. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
11 August 2021
Dear Customers,
Due to system upgrade, HSBC CNY Settlement account Type II/III account online application and service (HSBC China Mobile Banking and WeChat Banking) will be temporarily out of services during 8th August 2021 (Sunday) 00:00 – 02:59. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
5 August 2021
Dear Customers,
In view of system maintenance, our ATM service, Various transactions of debit cards in UnionPay channels (eg ATM, online and offline consumption, ApplePay) and Debit Card overseas HSBC ATM service, and debit card and HSBC CNY Settlement Account Type II /III account third party payment service (through Alipay, Tenpay, JDpay and etc.) will be temporarily out of service during 25 Jul 2021 (Sunday) 01:00 – 05:00. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
21 July 2021
Dear Customers,
Due to system maintenance, our following services will be temporarily suspended from 3:00 am to 04:00 am 25 July 2021 (Sunday): 1) Credit Card related services on Internet Banking, Mobile Banking, Phone Banking, WeChat Banking regarding Credit Cards Service; 2) Linking your debit card to Apple Pay; 3) HSBC CNY Settlement Account Type II/III account application, Card Bundling, Money Top-up and Fund Transfer. Please make arrangements in advance and avoid using the above services during the above time. We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
21 July 2021
Dear Customers,
Due to system maintenance of Global Payment System of HSBC Bank (China), our cross-bank CNY transfer service (including mobile number transfer) will be temporarily out of services from 00:00 – 08:00, 25 July 2021 (Sunday). During this period, all inbound transfer request will be rejected by system but return to normal after system maintenance, and outbound payment will be processed once system maintenance is finished at 08:00, 25 July 2021.We apologize for any inconvenience caused.
HSBC Bank (China) Company Limited
16 July 2021
Dear customers,
Due to the completion for adjustment of banking business, from 28 Jun 2021 HSBC Bank (China) Company Limited Guangzhou Xi Men Kou Sub-branch will resume providing cash . Please refer to HSBC China official website and HSBC China WeChat service account for the latest information.
Reminder: To protect your health, our branches will be disinfected on a regular basis. When you visit any of our branches, please make sure to wear a mask and cooperate with our staff to have your temperature taken.
Thank you for your understanding and support.
HSBC Bank (China) Company Limited Guangzhou Xi Men Kou Sub-branch
28 Jun 2021